Overview:

This is an engaging training video on empathy in client interactions, using Clipchamp for seamless editing and dynamic visuals. The video incorporated modern movie clips, pop-up text overlays, and relatable scenarios to illustrate how empathy enhances communication. A light, modern tone kept the content engaging while reinforcing key concepts. This project demonstrated expertise in video-based instructional design, multimedia storytelling, and audience engagement, making complex soft skills training both accessible and impactful.

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Tools Used:

• Clipchamp (video editing and production)

• Canva (graphic design for visuals and overlays)

• Adobe Premiere Pro (additional video refinement)

• Stock Media & Movie Clips (engagement through relatable examples)

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Learning Theory:

This video leverages social learning theory, demonstrating empathy in action through relatable scenarios and media-based examples. The use of observational learning allows viewers to recognize and model effective communication strategies. Additionally, multimedia learning principles ensure that visual storytelling enhances comprehension and retention, making the training both engaging and educational.